Terms and Conditions - HKdaigou.pro | HK Personal Shopper | Proxy shopping | Taobao | Carousell Hong Kong agent purchase

Terms and Conditions

by hkdaigou.pro

hkdaigou.pro is a proxy shopping platform

  1. We are not involved in product design, manufacturing, QC and other procedures. We have limited acknowledgement about the brand and product. We are not liable for the product defects.
  2. If the seller doesn’t deliver the product for whatever reason, we will not refund before the seller does. If the seller eventually doesn’t refund, customers have to bear the loss.
  3. Please check your country’s requirements for importation. There will be fee for parcel return due to custom reasons.
  4. Customers have to bear the refund transaction fee.
  5. We will provide wrapping for fragile items. But still, we are not liable for any damage or loss caused during transportation.
  6. We will provide tracking code after shipment. The delivery time is only for reference and we are not liable for late parcel.
  7. The inventory and price on our website is only for reference. We reserve the rights to change before customers’ payments.
  8. We will try our best to address customers’ questions. But we are not liable for any incorrect or unclear information.
  9. We may use member’s benefit, card’s benefit, store’s point, or coupons to deduct buying cost. Customers must pay according to our quotation.
  10. Customers has to pay import tax themselves.

Subscribe to Newsletter

Working Hours

Mon – Fri: 9am – 6pm
Sat & Sun: Closed
Public Holiday: Closed

Contact Us


© 2023, all right reserved

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More

Privacy & Cookies Policy